IS

Louis, Meryl Reis

Research Interests (3)

List of Topics (3)

Topic Weight Topic Terms
0.291 user involvement development users satisfaction systems relationship specific results successful process attitude participative implementation effective
0.238 users user new resistance likely benefits potential perspective status actual behavior recognition propose user's social
0.128 model research data results study using theoretical influence findings theory support implications test collected tested

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List of Coauthors (1)

Baronas, Ann-Marie K. 1

Article Keywords (4)

implementation 1 system acceptance 1 system development 1 User involvement 1

Articles (1)

Restoring a Sense of Control During Implementation: How User Involvement Leads to System Acceptance. (MIS Quarterly, 1988)
Authors: Abstract:
    User involvement has long been considered a critical component of effective system implementation. However, the perspective has suffered from mixed results of empirical tests and the lack of a theoretical explanation for the relationship (Ives and Olson, 1984; Baroudi, et al., 1986). Our purpose is to present a theoretically-grounded perspective to account for effects of involving users during implementation, and to provide an initial test of this perspective. We propose that: (1) system implementation represents a threat to users' perceptions of control over their work and a period of transition during which users must cope with differences between old and new work systems; (2) user involvement is effective because it restores or enhances perceived control. Results of a field experiment designed as a preliminary test of this perspective are discussed.